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 Email from customers is something
we simply love to see in the Inbox. It's that little "Pat
on the Back" that let's us know you're another happy customer.
What our customers have to say is
what counts!
If you have done business with us
before and would like to drop us a one liner or a few paragraphs
for others to read, it would be greatly appreciated.
Just click the link and type your
message. We'll get it posted within 24 hours.
Thanks
For Your Support!
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July 28th, 2008
I think I'm going to need
more business cards from Rock!!! I've already
passed out the ones he left for us.
He did an outstanding job for our
company getting equipment organized and set up. His expertise and
knowledge far surpasses any other technicians that have worked on
our
computers.
Rock's response time is phenomenal. I have called with issues
and his online service capabilities are a lifesaver.
Our computers are our business life line and Rock understands that
and gets us up and
running as quickly as possible. Anyone can feel free to contact me
about
our experience.
Randy Martin
Owner of Dewitt Blake Insurance Agency
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Thank you for the
excellent work you did on my TV antenna.
I was only getting
channel 3, 5, 28, and 44 some of the time in analog
and only channel 28 in digital and the digital would
keep dropping out. After you made the changes to
the system, I get the following channels in digital
3.1, 3.2, 5.1, 5.2, 22.1, 22.2, 28.1, 28.2, 28.3,
28.4, 33.1, 33.2, 33.3, 33.4, 44.1 and 44.2 with the
antenna pointing ENE and 57.1, 57.2 and 57.3 with
the antenna pointing N. They all come in
excellent. Channel 10 Albany is there but not good
enough signal to watch.
Thanks again for
coming over and getting it to work so well.
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June 16th, 2008
Dear Rock,
Thank you for assisting us with our
computer problems. You are so prompt and professional; better
yet…you really listen to your customers.
We appreciate all that you have
done for us in getting our network set up correctly and making
Eleanor’s computer stable. It is nice to know that there is someone
out there immediately to meet our needs.
You certainly go the extra
distance.
Much appreciated,
Alyson & Eleanor
Shoreham, VT
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November
29th. 2007
Computer
runnin so slow you can catch a quick nap while it boots up?
Still
going in circles trying to figure out that new program and your
brain disconnected 2 hours ago but it is 3 a m?
Can't
find the data you stored last night?
Is
your computer even more cluttered than your house?
CALL
ROCK... yes, he actually DOES respond 24/7
and he is
SO FAST on the computer...well, since he charges by the hour, this
is important!
He
is honest, competent, fun, and soothing...my
shoulders dropped 4 inches lower after he spent the first 30 minutes
cleaning and organizing my computer.
This
is the first time I
remember being happy to pay a bill.
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October 29th. 2007
Rock:
I can't thank you enough for
the outstanding job you did on our computers. They both are running more
efficiently now than when they were new. The upgrades you recommended
are making a world of difference.
As you know, the success of our business
depends on a
top notch, secure system and you
have provided that. You have our highest recommendation and I know we
will continue to use your services for years to come.
Thank you again,
Joe and Andrea Monkofsky
Crown Point, NY
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October 20th. 2007
Rock:
Thank you so much for your outstanding
service. I was so impressed with your
professionalism, knowledge, customer service, flexibility, and
integrity. It is so refreshing in this day and age to
come across a service provider of any kind that
is honest and always willing to go the
extra mile
for his customers. I applaud your work ethic and moral ethic
as well. I called initially at the suggestion
of my husband who'd driven
past the sign numerous
times.
My desktop had been hijacked by more trojan
viruses, ad-aware, spy-ware, and tracking-cookies
that you could shake a stick at! I couldn't believe
that you spent money out of your own pocket buying
software to remove that junk, and the mount of
TIME you took out of your day (evening, night and
weekend too!), to work on my computer. I also really appreciate
how you explained things to my husband and I in a way
that we could understand things. We are better
educated consumers and purveyors of the
internet
and computer industry as a result of your instruction and advice.
The quality of the hardware,
software, customer service, and hospitality are
second-to-none, across the board! I want everyone to know what a Gem
of a computer professional we have right here in
Bridport and plan to spread the good news
accordingly! I KNOW where I'm going the next time I
need anything computer or internet related, and I know
where I'm sending anyone who crosses my path who
mentions a need; Rock's Computer Lifeline,
without a doubt!
Keep up the good work Rock!
Sincerely,
Nancy Sunderland
of Bridport, VT &
Executive Director--Care Net Pregnancy Center
of Addison County
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October 20th. 2007
Rock will bend over backwards
to help you do what you want to do.
He is very knowledgeable
about every aspect of what he does.
If he tells you he will do
something, he will do lt.
He gives free support to his
customers and he has given me a lot of free support.
If he needs information, He
is an expert on the internet getting anything he needs.
I recommend him as your
computer repair, consultant expert.
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October 19th. 2007
I am very pleased with the work
that Rock did on my computer. He was eefficient and thorough. He solved
my problems in 48hrs. I expected to be without my computer for at
least a week. I found him to be honest and very helpful. I recommend him to
anyone who needs computer work done.
Judy Bragg; Middlebury
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October 6th. 2007
Rock,
I can't tell you how nice it is to have you to help me with all my
computer needs, you are great. Your service is outstanding, you always
go the extra mile to make sure everything is running the way it should
be.
THANK YOU ! I will tell all
my friends and clients to call you for their computer needs from now on.
Again Thank you for all your help.
Rusty Brigham
Green Valley Cleaning Inc.
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October 4th. 2007
(This
women had a laptop she purchased from someone in June and the display
went dark. She thought it was junk and ordered a laptop from us.
When I delivered the machine I asked her if I could take a quick look at
her laptop. I ended up fixing her problem in just a few minutes
and couldn't see her spending money for the one I ordered for her when
the one she had was working great, so I brought it back and listed it on
my site for sale)
Thank you so much for being
honest and letting me just end up keeping my computer. Its hard to
imagine that there are still people like you out there. It was a
pleasure to do business with you, and I will let all my acquaintances
know about you. I hope to send lots of business your way.,,,,Thanks
again.
Sincerely,
Marlene Moulton
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October 2nd. 2007
Rock, I just want to say THANK YOU!!! When my daughter said that the pop-ups
were invading her, she wasn't kidding! I have no idea what she did to her
computer, (and she doesn't either), but she did it good! In less than 1 day she
was up and running again, you have saved my sanity and her English paper! AND
thanks for cleaning up my relic, that one day I will replace, I promise! I will
definitely call upon your services again! A1 Service with a smile!
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April 5th, 2007
Rock,
I just wanted to drop you a quick note to thank
you so much for all the help you gave us setting up our new system.
Although we weren't one of your customers yet, you were here without delay
and helped us get all of our locations up and running so that we could go
"Live" with our new software without delay. Your expertise, patience and
willingness to come in after we closed so as not to disrupt our daily
operations was appreciated more than you'll know. As you know, as crazy as
this place is during the day, to have computer's down and having enough room
for you to move around and switch things around, would have been impossible
to do. Thank you again. We look forward to working with you in the future
for all of our computer needs.
Sincerely,
Carolyn Rouse
Rouse Tire Sales, Inc.
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March 17th, 2007
Hi Rock,
I just
read your email and was very glad to hear that I don't have to use
the disks to get the game. I played a couple of Solitaire games
this AM and won one and the little guys with the canon came on and
blew the other little guy across the screen. I just love it when I
win a game and something comes out like that. It also said that I
had set a record for one of the fastest games, soooo that made me
feel pretty good.
I sent out
a couple of other emails today and have received replies from them
already.
Thanks for
getting back to me so fast and solving the problem.... Will try the
Millionaire game this PM without the disk and see what happens.
I am so
happy to do business with you as I think you are awesome the way you
were able to set me up without a hitch!!! There are people that
can fix computers, but I had rather have a real professional!!!
Thanks
again for all you did.
Regards,
Lenore
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March 14th, 2007
Rock,
Once again you have come through for me.
I had a keyboard on my laptop that had keys missing (my 16 month old
loves my laptop!) and needed replacement. I was figuring on
having to order the part and then wait to have it installed. I
got a hold of you, and you had the part in stock! That's worth
the trip to Bridport for me, and I live in Crown Point! Nice
to have a place close by to get parts/ service items that I need for
my computers.
I want to tell folks this: I have
known Rock for many years, and one thing I can say without
hesitation is that he does a complete and thorough job on everything
he does, and it's done right the first time. I trust him with
my equipment, and he has never let me down. I fully recommend
Rock's Computer Lifeline for any computer problem resolution.
Thanks Again Rock, and we'll see you soon.
Dean H. Miller II
Crown Point, NY
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November 25, 2006
Dear Rock,
As
a business owner, my computer is very important to me and when I was having a
great deal of problems with my computer, not knowing why it was working so
slowly, I brought it to a business in town that fixes computers and they said
they fixed it. When I brought it home it was not fixed, so I had to bring it
back again for the second time and they said they fixed the problems. Well
guess what, they didn’t, so I said forget it.
One day at my business I met
Rock and found out he fixed computers, so I explained what type of computer I
had, what it had been doing, what I had done to try to fix it. His comment was
that I have an awesome computer and it should be "screaming." Screaming means running
as fast as possible, but it was doing nothing of the sort, it was running so slowly it
was frustrating.
I brought the computer to
Rock
and in a
few days he had it up and running like it was the first day I bought the
computer like he said it would. Rock got it screaming, running like a gem
:)
I
highly recommend Rock D'Avignon for working on my computer. He has great “after
the job” Technical support and to me that means everything.
Rock,
I know you will have a successful business in repairing computers and you have
my full support. I'm so glad you will always be there to assist me when I need
your help when my computer is going crazy......
Again,
Thank You Rock, your Lifeline is
a Life Saver.
Sincerely,
Joy Pouliot
Joy's Lakeview Hair Design
Addison, VT.
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